How to Buy

1. Measure your space

Measure the area where you want to position your shelving system. Measure your width and height. A photograph or sketch is always useful too and you can download our measurement guide (Download page) for more advice when measuring between walls.

2. Tell us what you want

Tell us what you want to display or organise or what you want to use it for. You can call us, email us or use our Enquiry Form to give our Planning Team the information they need.

3. Plan with us

We have an expert team of planners who can help advise, set out and design your system completely free of charge. We do this via email or phone where we will provide drawings and costs, changes can be made until you are happy with both the design and quotation. All free and easy.

Our samples are small sections of our shelving, sets are available free of charge within the UK mainland. Each set contains two shelf sections, 3 x wall rails, and a wall bracket. Use our Sample Request Form to select two samples and they will take a few days to arrive.

Place an order when you are happy with your design and quote from the Planning Team. When you are ready to place the order we will send you an e-invoice for card payment. To place the order we require 100% payment. Alternatively, we can send you an invoice with our bank details for a Bacs or bank transfer payment.

Confirmation of payment and delivery/installation dates will be sent after placing the order.

Our made to measure systems currently take between 5 - 8 weeks to be dispatched. Once your system has been assembled we will contact you to arrange delivery.

As all of our orders are unique, delivery prices will be confirmed during the quotation stage. UK charges vary between £10-100 for a one man delivery. Orders of long shelves or larger systems may require up to two people to deliver and can cost more, all orders are delivered boxed to your ground floor main entrance. A signature is required and packages will arrive during business hours 9 – 6.30pm unless otherwise stated.

The ON&ON shelving system is simple to install as we provide all the drawings and fixings. Any competent DIYer, builder or handyman will be able to fit your shelving system (for detailed information download our installation guides below). Alternatively, we can provide a cost for our fitting team, please provide your address so that we can see if the service is available in your area.

Please note that our shelving systems are made to measure and personalised, items cannot be returned or exchanged unless faulty or not as described. Please see our full Delivery & Returns policy.